About Us
The Wolff Learning Academy (WLA) is a part of the Wolff Center at UPMC, the corporate quality department at UPMC. The WLA provides staff with dynamic and clinically up-to-date education on a range of quality and safety topics. Our goal is to empower staff with the tools and the information they need to not only provide excellent care, but also to discover ways we can improve our care delivery.
On any given day, UPMC staff might be learning how to design an improvement project, working in teams to use best practice guides to prevent patients from getting an infection, or discussing case studies about how to encourage staff to speak up when they recognize a potential safety concern.
Through these and other education and training efforts, the Wolff Center partners with UPMC staff to help them provide the best possible care that we can for you and your loved ones. In addition to creating our own educational resources, the WLA collaborates with clinical experts to develop educational material and experiences that reinforce our mission of safe, quality, patient-centered care.
![](https://wlawp.simmetrics.net/wp-content/uploads/2022/04/our.center-768x497.jpg)
Meet the WLA Staff
![](https://wlawp.simmetrics.net/wp-content/uploads/2022/04/paul.phrampus-1.png)
Paul Phrampus, MD
Medical Director
![](https://wlawp.simmetrics.net/wp-content/uploads/2022/04/paul.phrampus-1.png)
Paul Phrampus, MD
Medical Director
- Phone:+1 (412) 648-6073
- Email:phrampuspe@upmc.edu
![](https://wlawp.simmetrics.net/wp-content/uploads/2022/04/cindy.liberi-1.png)
Cindy Liberi
Senior Director
![](https://wlawp.simmetrics.net/wp-content/uploads/2022/04/cindy.liberi-1.png)
Cindy Liberi
Senior Director
- Phone:(412)864-3884
- Email:liberica@upmc.edu
![](https://wlawp.simmetrics.net/wp-content/uploads/2022/11/Wolff-Center_Sheehan_Portrait-819x1024.jpg)
Lisa Sheehan
Programmatic Nurse Specialist
![](https://wlawp.simmetrics.net/wp-content/uploads/2022/11/Wolff-Center_Sheehan_Portrait-819x1024.jpg)
Lisa Sheehan
Programmatic Nurse Specialist
- Phone:(412) 713-9758
- Email:lakatoshlr@upmc.edu
![](https://wlawp.simmetrics.net/wp-content/uploads/2022/04/stephanie.knoch_.png)
Stephanie Knoch
Improvement Specialist
![](https://wlawp.simmetrics.net/wp-content/uploads/2022/04/stephanie.knoch_.png)
Stephanie Knoch
Improvement Specialist
- Phone:(412) 647-5737
- Email:knochse@upmc.edu
![](https://wlawp.simmetrics.net/wp-content/uploads/2023/12/Dawn-profile-pic-e1703863953100.jpg)
Dawn Beam
Project Analyst
![](https://wlawp.simmetrics.net/wp-content/uploads/2023/12/Dawn-profile-pic-e1703863953100.jpg)
Dawn Beam
Project Analyst
- Email:EkasDM@upmc.edu
![](https://wlawp.simmetrics.net/wp-content/uploads/2022/06/Thomas_Catherine-Headshot-WLA-Website-819x1024.jpg)
Catherine "Caty" Thomas
Programmatic Nurse Specialist
![](https://wlawp.simmetrics.net/wp-content/uploads/2022/06/Thomas_Catherine-Headshot-WLA-Website-819x1024.jpg)
Catherine "Caty" Thomas
Programmatic Nurse Specialist
![](https://wlawp.simmetrics.net/wp-content/uploads/2022/06/Bauccio_Lisa-Headshot-WLA-Website-683x1024.jpg)
Lisa Bauccio
Programmatic Nurse Specialist
![](https://wlawp.simmetrics.net/wp-content/uploads/2022/06/Bauccio_Lisa-Headshot-WLA-Website-683x1024.jpg)
Lisa Bauccio
Programmatic Nurse Specialist
- Phone:(412) 647-5665
- Email:EkasDM@upmc.edu
![](https://wlawp.simmetrics.net/wp-content/uploads/2022/11/Altieri-Dunn_Stefanie-Headshot-WLA-Website-671x1024.jpg)
Stefanie Altieri-Dunn
Quality Data Analytics Expert
![](https://wlawp.simmetrics.net/wp-content/uploads/2022/11/Altieri-Dunn_Stefanie-Headshot-WLA-Website-671x1024.jpg)
Stefanie Altieri-Dunn
Quality Data Analytics Expert
- Phone:(412) 864-2577
- Email:altierisc@upmc.edu
![](https://wlawp.simmetrics.net/wp-content/uploads/2024/01/Jenn-Parrotte.jpg)
Jennifer Parrotte
Director, Nursing Education & Curriculum Development
![](https://wlawp.simmetrics.net/wp-content/uploads/2024/01/Jenn-Parrotte.jpg)
Jennifer Parrotte
Director, Nursing Education & Curriculum Development
- Email:parrotte@upmc.edu